Key Terms:
Visitor to the Site — an individual who has come to the site https://menshechem3.com with no intention of placing an Order.
User — an individual, a visitor to the site, who accepts the terms of this Agreement and wishes to place Orders in the Online Store at https://menshechem3.com.
Buyer — an individual who has accepted this public offer under its terms, placing Orders and purchasing Goods from the Individual Entrepreneur presented on the site https://menshechem3.com for personal, household, and other needs not related to entrepreneurial activity.
Seller — Individual Entrepreneur Litvenenko Maria Igorevna, INN 504710263478 and OGRN 326508100457630.
Online Store — the Seller’s official online store, located at https://menshechem3.com, where the Goods offered by the Seller for purchase are presented, along with the payment and delivery terms for Buyers.
Goods — clothing, footwear, accessories, and other items offered for sale on the Site.
Order — a properly completed and submitted request by the User/Buyer (the relevant fields in the “Cart”, “Order Payment” sections on the site are filled in) for the purchase and delivery of Goods to the address specified by the User/Buyer.

Acceptance — the Buyer’s placement of an Order for Goods in accordance with the terms of the Public Offer.

1. General Provisions

1.1. The Seller sells Goods through the Online Store at https://menshechem3.com.
1.2. By ordering Goods through the Online Store, the User agrees to the terms of sale set out below (hereinafter referred to as the Terms of Sale). If the User disagrees with this Public Offer, the User must immediately stop using the service and leave the site https://menshechem3.com.
1.3. These Terms of Sale, as well as information about the Goods presented on the Site, constitute a public offer in accordance with Art. 435 and paragraph 2 of Art. 437 of the Civil Code of the Russian Federation. Consumer protection relations are regulated by the Civil Code of the Russian Federation, the Law “On Consumer Rights Protection,” the Government of the Russian Federation decree “On Approval of the Rules for Selling Goods by Remote Means,” and other federal laws and legal acts of the Russian Federation adopted pursuant to it.
1.4. The Public Offer may be amended unilaterally by the Seller without notifying the User/Buyer. The new edition of the Public Offer comes into force after its publication on the Site and applies to any Order placed after publication, unless otherwise provided by the terms of this Public Offer.
1.5.1. The Public Offer is deemed accepted by the Visitor/Buyer from the moment the Buyer places an Order without authorization on the Site.
1.5.2. The contract concluded on the basis of the Buyer’s acceptance of this offer is an adhesion contract, which the Buyer joins without any exceptions and/or reservations.
1.5.3. The fact that the Buyer places an Order is unconditional evidence of the Buyer’s acceptance of the terms of this Agreement. A Buyer who has purchased Goods in the Seller’s Online Store (placed an Order) is deemed to have entered into relations with the Seller under the terms of this Agreement.
1.6. The retail sale contract is considered concluded from the moment the Seller issues the Buyer a cash or sales receipt or another document confirming payment for the Goods.
1.7. By providing the Seller with their e-mail address and phone number, the Visitor/Buyer consents to the use of these means of communication by the Seller, as well as by third parties engaged by the Seller for the purpose of fulfilling obligations to Visitors/Buyers, including for sending promotional and informational messages containing information about discounts, upcoming and current promotions and other Seller events, order delivery notifications, and other information directly related to the Buyer’s fulfillment of obligations under this Public Offer.
1.8. By placing an Order, the Buyer agrees that the Seller may entrust the performance of the Contract to a third party while remaining responsible for its execution.
1.9. The Buyer may place an Order in the Online Store at https://menshechem3.com 24 hours a day, 7 days a week, except during scheduled maintenance or technical failures.
1.10. The terms of returns are available on the site https://menshechem3.com in the “Exchange and Return” section.
1.11. All textual information and graphic images of Goods posted on the Site are the property of the Seller or its contractors. Viewing information or printing pages of the Site is permitted only for personal use.

2. Subject

2.1. The subject of this Public Offer is to provide the User with the opportunity to purchase for personal, family, household, and other needs not related to entrepreneurial activity, Goods presented in the Online Store’s catalog at https://menshechem3.com, by purchasing Goods.
2.2. This Public Offer applies to all types of Goods and services presented on the Site, as long as such offers are present in the Online Store’s catalog.

3. Goods and Purchase Procedure

3.1. The Seller is not responsible for the accuracy or correctness of information provided by the User when ordering Goods.
3.2. Communication between User/Buyer and the Seller’s managers and other representatives must be based on principles of common morality and communication etiquette. The use of obscene language, insults, threats, or blackmail in any form and to any recipient is strictly prohibited.
3.3. If the Goods ordered by the Buyer are not in stock, the Seller may remove the specified Good from the Order / cancel the Buyer’s Order and notify the Buyer by sending an e-mail to the address provided by the Buyer during registration. Accompanying photographs are simple illustrations and may differ from the actual appearance of the Goods. Descriptions/characteristics may contain errors. For clarification, the Buyer should contact support: https://t.me/mc3_support or, as a backup, info@menshechem3.com.
3.4. If a fully prepaid Order is canceled, the cost of the canceled Goods is refunded by the Seller to the Buyer in the manner the Goods were paid for.
3.5. The Buyer places an Order according to the procedures indicated on the Site in the “How to Place an Order” section.
3.6. The Buyer bears full responsibility for providing inaccurate information, resulting in the Seller’s inability to properly fulfill obligations to the Buyer.
3.7. The date of transfer of Goods may be changed unilaterally by the Seller if there are objective reasons, in the Seller’s opinion.

4. Order Delivery

4.1. Delivery methods for Goods sold by the Seller are listed on the Site in the “Delivery and Payment” section at https://menshechem3.com.
4.2. All Goods in the Online Store’s catalog at https://menshechem3.com are purchased by the Buyer via pre-order.
4.3. All Goods in the Online Store’s catalog at https://menshechem3.com, after order placement and payment, are transferred to the delivery service within 1–3 business days.
4.2. The delivery territory for Goods sold by the Seller and presented on the Site is limited to the Russian Federation.
4.3. The Seller strives to meet agreed delivery times but is not responsible for possible delays due to unforeseen circumstances beyond the Seller’s control.
4.4. Upon delivery, the Order is handed over to the Buyer or a third party specified in the Order as the recipient (hereinafter the Buyer and the third party are referred to as the “Recipient”). If these persons cannot receive the Order, it may be handed to a person who can provide Order details (shipment number and/or Recipient’s full name).
4.5. The risk of accidental loss or damage to Goods passes to the Buyer from the moment the Order is handed over and the Recipient signs documents confirming delivery. In the event of non-delivery, the Seller reimburses the Buyer for the cost of the paid Order and delivery in full after confirmation of the loss.
4.6. Delivery cost for each Order is calculated individually and depends on the chosen delivery method.
4.7. The User understands and agrees that delivery is a separate service and not an integral part of the Goods purchased by the Buyer. Claims about Goods quality after receipt and payment are considered according to the Law of the Russian Federation “On Consumer Rights Protection” and the Seller’s warranty obligations. Purchase of Goods with delivery does not give the Buyer the right to demand delivery for warranty service or replacement, nor does it entitle the Buyer to a refund of delivery costs when returning Goods in accordance with the Law of the Russian Federation of 07.02.1992 No. 2300-1 “On Consumer Rights Protection”.
4.8. The Seller’s obligation to hand over Goods to the Buyer is considered fulfilled when the Goods are handed to the Recipient or when the Recipient collects the Goods at a postal outlet / pickup point.
4.9. Upon receiving the Order from a transport company or postal service, the Recipient must inspect and open the Goods in the presence of the transport or postal employees to check quantity, assortment, completeness, and packaging integrity. If claims arise (missing items, wrong items, manufacturing defects, etc.), the Recipient must draw up an Act of discrepancies in their presence. If no claims are made in this manner, the Seller is considered to have fully and properly fulfilled the obligation to transfer the Goods.
4.10. In case of returning Goods delivered by a transport company or postal service due to claims, the Recipient must include with the return: a refund request; a copy of the payment receipt; a copy of the shipment inventory; a photo showing the defect; an expert conclusion (if conducted).

5. Payment for Goods

5.1. The price of Goods sold in the Online Store is indicated in Russian rubles. Payment is made to the accounts specified by the Seller.
5.2. Prices for Goods are determined unilaterally by the Seller and indicated on the Online Store pages at https://menshechem3.com. If the price of an ordered Good is incorrect, the Seller informs the Buyer to confirm the Order at the corrected price or cancel it. If the Buyer cannot be reached, the Order is canceled, except when the price was reduced and/or is lower than indicated on the Online Store pages. If the Order was paid, the Seller refunds the paid amount in the same way it was paid.
5.3. The Seller may change prices unilaterally. However, the price of Goods already ordered by the Buyer is not subject to change. The offer to conclude a contract for a specific Good is valid while the Good is on the Seller’s website and if the Good is in stock.
5.3.1. The Buyer can pay online on the site.
5.3.2. More details on payment methods are in the “Payment Terms” section.
5.4. Features of payment by bank cards:
5.4.1. According to the Bank of Russia Regulation “On the issuance of bank cards and on operations performed using payment cards” dated 24.12.2004 No. 266-P, bank card transactions are performed by the cardholder or an authorized person.
5.6. Transaction authorization is performed by the bank. If the bank suspects fraud, it may refuse the transaction. Fraudulent transactions are subject to Article 159 of the Criminal Code of the Russian Federation.
5.7. To avoid misuse of bank cards, all Orders prepaid by card are checked by the Seller.
5.10. During marketing activities involving items inserted into the Buyer’s shipment, delivery of such inserts is at the Buyer’s expense. To refuse inserts, the Buyer must contact support: https://t.me/mc3_support or, as a backup, info@menshechem3.com.
5.12. The Seller may limit available payment methods depending on previous order volume.

6. Return and Exchange of Goods and Refunds

6.1.1. Returns of Goods sold by the Seller are carried out under the following return conditions.
6.1.2. Exchange of Goods that do not fit the Buyer in terms of shape, dimensions, style, color, size, or completeness is possible within 7 days from receipt.
6.1.3. Return or exchange of Goods is possible when: the commercial appearance (packaging, seals, labels), consumer properties, completeness, and a document confirming purchase (sales or cash receipt) are preserved.
6.2. Return of Goods of Proper Quality
6.2.1. The Buyer may refuse Goods at any time before receipt, and within 7 (Seven) days after receipt.
6.2.2. If the Buyer refuses Goods, the Seller refunds the cost of returned Goods, excluding the Seller’s delivery expenses, within 10 business days from the date the returned Goods arrive at the Seller’s warehouse with the Buyer’s completed refund request.
6.2.3. If a similar Good is unavailable at the Seller’s, the Buyer may cancel the Public Offer and demand a refund. The Seller must refund within 10 business days from the return date.
6.2.4. To return Goods of proper quality (including exchange), the Client must carefully pack the Goods (with all components and full accessories as per the technical documentation) and enclose:
- Return form;
- Copy of passport (or other ID);
- Copy of payment receipt.
6.3. Return of Goods of Improper Quality:
6.3.1. Goods of improper quality are defective and cannot fulfill their functional qualities or do not meet the requirements stated in the creative assignment (for custom Goods). Delivered Goods must match the Site description. Design or decoration differences from the Site description are not defects.
6.3.2. The Recipient must check appearance and completeness of Goods and the entire Order upon delivery.
6.3.3. Upon delivery, the Buyer signs the delivery receipt in the field: “Order received, complete, no claims regarding quantity and appearance,” or similar. After receipt, claims to external defects, quantity, completeness, and commercial appearance are not accepted.
6.3.4. If the Buyer receives Goods of improper quality not previously agreed with the Seller, the Buyer may use Art. 18 “Consumer rights in case of finding defects in Goods” of the Law of the Russian Federation of 07.02.1992 No. 2300-1 “On Consumer Rights Protection”.
6.3.5. Refund requests must be satisfied within 10 business days from the claim date (Art. 22 of the Law “On Consumer Rights Protection”).
6.3.6. Refunds are made by returning the cost of the paid Goods to the bank card indicated when ordering.
6.4. Goods may be returned via any logistics service.
6.4.2. Return of Goods to the Seller is at the Buyer’s expense.
6.4.3. The Buyer sends Goods with declared value, without cash on delivery. Parcels sent cash on delivery are not accepted. The parcel must include the completed return application.

7. Liability

7.1. The Seller is not liable for damage caused to the Buyer due to improper use of Goods purchased in the Online Store.
7.2. The Seller is not liable for the accuracy of information provided by the User during registration or Order placement.

8. Personal Data Protection

8.1. Personal data of the User/Buyer are processed in accordance with Federal Law No. 152-FZ “On Personal Data”.
8.2. When registering, the User provides: surname, first name, patronymic, phone number, e-mail address, date of birth, gender, delivery address with postal code.
8.3. By providing personal data, the Visitor/User/Buyer consents to its processing by the Seller, including for fulfilling obligations, promoting Goods and services, conducting electronic and SMS surveys, monitoring marketing campaign results, customer support, organizing delivery, holding prize draws, satisfaction monitoring, and quality control of services.
8.4. Personal data processing means any action or set of actions performed with or without automation with personal data, including collection, recording, systematization, accumulation, storage, clarification, extraction, use, transfer (including to third parties, including cross-border if needed), depersonalization, blocking, deletion, destruction.
8.5. The Seller may send informational, including promotional, messages to the User/Buyer with their consent expressed by actions unambiguously identifying them. The User/Buyer may refuse promotional messages by contacting support: https://t.me/mc3_support or, as a backup, info@menshechem3.com.
8.6. The Seller may use cookies. Cookies do not contain confidential information. The Visitor/User/Buyer consents to the collection, analysis, and use of cookies, including by third parties, for statistics and ad optimization.
8.7. The Seller receives information about the Visitor’s IP address. This information is not used to identify the Visitor.
8.8. The Seller is not responsible for information provided by the User/Buyer on the Site publicly.
8.9. The Seller may record phone conversations. The Seller must prevent unauthorized access to this information and/or its transfer to third parties not directly related to Order fulfillment under Art. 16(4) of the Law “On Information, Information Technologies and Information Protection”.
8.10. The Buyer consents to the Operator and its counterparties processing personal data using automated database systems and other software specially developed at the Operator’s instruction.
8.11. The Buyer may request full information about their personal data and demand deletion or correction of incorrect or incomplete data.
8.12. The Client may opt out of mailings, advertising, and other information without explanation by:
- Clicking “Unsubscribe” in an e-mail;
- Contacting support: https://t.me/mc3_support or, as a backup, info@menshechem3.com.
8.13. The Seller undertakes not to disclose information received from the Client. Providing information to agents and third parties acting under contract with the Seller to fulfill obligations to the client is not considered a violation.

9. Term of the Public Offer

This Public Offer enters into force upon acceptance by the Visitor/Buyer and is valid until the acceptance is withdrawn.

10. Additional Provisions

10.1. The Seller may assign or otherwise transfer rights and obligations arising from relations with the Buyer to third parties.
10.2. The Online Store and its services may be temporarily, partially, or completely unavailable due to maintenance or technical reasons.
10.3. Relations between the User/Buyer and the Seller are governed by Russian law.
10.4. In case of questions or claims, the User/Buyer may contact support: https://t.me/mc3_support or, as a backup, info@menshechem3.com. Parties will seek to resolve disputes through negotiations; if no agreement is reached, the dispute will be referred to court in accordance with Russian law.
10.5. If a court finds any provision of this Public Offer invalid, the remaining provisions remain in force.

11. Delivery Timeframes for Goods or Services

Goods are delivered by the CDEK courier service within Russia, Kazakhstan, and other regions listed on the site. Standard delivery time is 5–14 business days, depending on region and chosen delivery method. Exact dates are agreed upon when placing the Order. Services, where applicable, begin after full payment and agreement with the client.

12. Procedure for Returning Goods and Refunds

The Buyer may return Goods within 14 calendar days of receipt if the Goods retain their commercial appearance, packaging, and have not been used. To arrange a return, the Buyer must contact support: https://t.me/mc3_support or, as a backup, info@menshechem3.com. Refunds are made to the card used for payment within 10 business days after the Goods arrive at our warehouse and are inspected.

13. Procedure for Replacing Defective or Incomplete Goods

If the Buyer receives defective Goods or an incomplete set, they have the right to replacement or refund. The Buyer must contact support https://t.me/mc3_support or, as a backup, info@menshechem3.com, providing photos and a description of the problem. Replacement is carried out within 14 business days after the Goods arrive at our warehouse. All return shipping costs in this case are paid by the Seller.

14. Order Cancellation Period

The Buyer may cancel an Order before it is shipped. After shipment, cancellation is impossible; however, the Buyer may use the right to return Goods under section 2 of this offer.

15. Use of 3D Secure Technology

For online payment security, the store accepts only cards that support 3D Secure. Ensure your card is enrolled before payment.

16. Payment Systems

Our online store accepts payment via Visa, MasterCard, Mir, and other payment systems provided by acquiring companies.

17. Seller Information

Name: Individual Entrepreneur Litvenenko Maria Igorevna
Legal address: улица Соколовская 6 кв, д. 3, кв./оф. 8, Московская область, г. Химки
INN (Tax ID): 504710263478
OGRN: 326508100457630
Settlement account: 40802810201610002833
Bank name: АО "АЛЬФА-БАНК"
Corr. account: 30101810200000000593