1. how do i place an order?
you can place an order through our website by adding items to your cart and following the instructions on the checkout page. if you have any difficulties, please contact us through @mc3_support.
2. how do i track my order?
after your order has been shipped, you will be sent a notification with a tracking number. use it on the delivery service website to find out the location of your parcel.
3. how do i return an item?
4. what to do if the goods arrived defective?
we always check our items before shipping, but if you receive a defective item, message @mc3_support. we will offer a replacement or refund.
5. what payment methods are available?
we accept payment by bank cards, e-wallets and through secure payment systems.
6. can i change my shipping address after placing an order?
you can change your address within 12 hours of placing your order by writing to @mc3_support.
7. how do i contact your support team?
if you have any questions, message @mc3_support. we are here to help you with any questions you may have.